You can cancel your subscription at any time without penalties or fees. To cancel your subscription, send an email to [email protected] or call 888-420-3021 and inform us of your desire to cancel. We will process your cancellation request within a reasonable time. Once your cancellation has been processed, you will not be charged for any subsequent months. Any charges made prior to cancellation are non-refundable. If you cancel within 14 days of your subscription shipment date your order will be canceled. Should you cancel after 14 days prior to your subscription date, you will be charged for that shipment but all subsequent shipments will be canceled.